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Senin, 03 November 2014

  • Inquiry Letter




    Inquiry Letter
    Inquiry Letter is a letter written to request information and/or ascertain its authenticity. A letter of inquiry deals with various matters like job vacancies, funding, grants, scholarships, projects, sales, pre-proposals and others. The term is common in various business setups as it implies fund request or pre-proposal information. Owing to this usage, the term may be considered exclusive to these setups alone. But that is not the case, to this effect the below definition offers a justified meaning.
    Inquiry Letter Definition
    A document requesting information sent on behalf of an individual or an organisation for their own respective purposes, which can be mutually beneficial to the recipient and the sender.
    The term ‘Inquiry’ is same as ‘Enquiry’. The former is more commonly used in U.S. and the latter one is more common in U.K. There are some other terms which represent the letters; these are Letter of Intent, Letter of Interest, Query letter, Prospecting Letter, Pre-proposal Letter and Concept Paper. The term ‘Cover Letter’, ‘Business Letter’, ‘Request Letter’ and ‘Sales Letter’ is also applied to an inquiry letter especially when the objective is same as that of letter for inquiry.
    A letter of inquiry serves to facilitate business operations and satisfaction of the sender. Inquiry letters remove any misunderstanding and are time savers, especially when two parties want to reach an understanding. The communication towards this effect resolves the issue without any delay. With relation to it being a ‘Pre-proposal letter’, the inquiry letter is also termed as a ‘Condensed Version of a Proposal’. It is the outcome of the purpose of the letter which highlights the points of a proposal instead of a full-fledged proposal.
    On an individual’s basis, these letters are sent to companies that are willing to hire but haven't advertised job openings. It can also be a letter addressed to editor in-charge of a publication proposing certain literary work. It can be a letter from a student who is vying for a seat in a college or a business that provides an internship. So, the objective of an enquiry letter is same but its projections and audiences are different. Same goes for its method of delivery, it can be sent via paper mail or electronic mail.




    An example of inquiry letter
    May 30, 2012
    First name, Last name
    My address
    City, State Zip
    Place
    Address
    City, State Zip
    Salutation/Greeting:
    Introduction: Include your name, where you’re from, why you’re writing it (PURPOSE)
    At least 3 sentences
    Explanation before you give them personal information. Ask a question if necessary.
    At least 3 sentences.
    Explain why you’re asking for more information… Also asked about freshmen and college courses
    Ask for information:
    1) To send
    2) A website/publications
    3) To set up a meeting to discuss\

    Thank you for your time. I look forward to your response/hearing from you soon. If you have any questions, please contact me at wilhalme@email.arizona.edu or on my cell phone (520) 555-0549.
    Closure (Sincerely),
    Deanna Wilhalme
    Mills HS Student

    Complaint Letter
    A Complaint Letter is a type of letter written to address any type wrong doing, offence, grievance, resentment arising out of a product, service etc. Complaint Letters are used to raise your concerns about unfair things and seek a productive outcome. They are also used to vent out your pent up emotions arising out of your suffering or bad experience. It is a fundamental right and duty of a citizen to seek justice arising out of any injustice, which is initiated by a Complaint. Complaint letters then, become your First Step towards your Consumer Rights. They inspire other hassled consumers, influence the concerned authorities towards taking proper action and make the defaulters more liable, responsible and responsive. This is because unresponsive behaviour of the offender is liable to a Punishable Court Proceeding or an Expensive Lawsuit.
    Writing complaints letters is an essential responsibility of the victim whilst seeking positive outcomes. Complaint Letter writing is not only a pre-warning for the offender but also a chance for them to rectify their act in time. These letters are not just meant for defective products, service they can also be written towards any injustice happening in the society, like ‘Smoking in Public’, ‘Misuse of Water by any Person or an Organisation’ and any issue happening in society which needs to be addressed.
    Anyone can complaint through letter if there is a legitimate reason. Anyone can write a letter to the administration regarding the pollution, water supply, traffic problems, shortage of electricity etc. You don’t need to be a lawyers or an influential person. All you need to do is to learn to write a complaint letter in an appropriate manner with all the relevant information included. In the matter contained here, you will get all the tips to write a complaint letter.
    Types of Complaint Letters
    Complaint letters are of different types and different reasons and depending upon that they can be categorised accordingly.
    Depending on the level of an organisation or an individual these can be:
    1.      Personal Complaint Letters - When a letter is written at a personal level by an individual it is called as Personal Complaint Letter. These are written by consumers to get refund, replace a product etc.  These are also written for grievances’ regarding a service or any issue affecting the individual or society at large.
    2.      Professional Complaint Letters - When a letter is written on behalf of an organisation it is called known as Professional Complaint Letter. These letters have the backing of an organisation and are mostly related to professional items and services.

    An example of complaint letter
    Jane Brown
    123 Street

    jane@brown.com.au

    1 January 2013

    Dear Manager
    RE: COMPLAINT ABOUT FAULTY TELEVISION CABINET PURCHASED AT CABINET WORLD ON 15 DECEMBER 2012
    I am unhappy with the quality of a television cabinet I bought at 5 Street on 15 December and I am writing to seek a replacement.
    The cabinet doors do not open and shut properly and the stain on the cabinet is uneven, with one half darker than the other. The cabinet was delivered on 30 December and I noticed this problem as soon as I unpacked it from the box.
    The cabinet  is not of acceptable quality and does not match the sample cabinet I was shown in store. I would like you to replace it with one of the same quality and finish as the sample and arrange for return of the faulty cabinet at no cost.
    I have attached a photocopy of my receipt as proof of purchase.
    I would like to have this problem fixed quickly please. If I do not hear from you within 10 days, I will lodge a formal complaint with Consumer Affairs in my state.
    You can contact me on 1234 5678 during working hours or after hours on 123 456 789 to discuss this matter further.
    Yours sincerely,
    Jane Brown

    Application Letter
    Application Letter is a letter written for a variety of purposes in our day to day activities which can be domestic or professional. It is a liability conferred upon the sender by an authority. In such a liability the sender is expected to explain, inform/pre-inform the authoritative receiver about particular ongoing/upcoming activities, events, process or procedures. It is also a written request when written for assistance, admission, employment, favour, information, permission, service etc. A letter of application is also an accompanying document as and when required. When it does so it is known as Cover Letter. An application letter is largely a formal type of letter as it follows a predefined format which is applicable to most type of application letters.
    Types of Application Letters
    • Application letter for teachers
    • Application letter resume
    • Bursary application letter / application for grant
    • Business application letter
    • Internship application letter / application letter for internship
    • Job application letter / application letter for job
    • Leave application letter
    • Loan application letter
    • School application letter
    • Scholarship application letter / application letter for scholarship
    • Visa application letter
    Often you will come across information that limits the meaning of application letter to that of just a cover letter. But the multipurpose role of application letter makes it meaning broad and in that sense it also a request letter and an inquiry letter. Varied practices across the globe and the prominence of same type of information related to application letter does not let it come across as any other type of letter. For most of us, the internet is the final or ultimate source of information. Search for the term ‘Application Letter’ on the internet and you will come across information which is indecisive.
    Many confirm letter of application as same as a cover letter while some disagree. But the truth is mentioned in the above paragraph. To confine application letter to cover letter is to limit its definition and propagate misunderstanding. Towards this effect, let us go through an example. You want certain holidays from your college and you write a leave application letter to the principal. This letter is an application of request. Similarly, when you need to get a new account passbook issued from the bank you are requested to write a letter. When you want a loan from a bank, you apply for it by an application letter. These and many more point out to the varied uses of letter of application.

    An example of application letter
    Mr Ayan Muliba
    123 Mona Road
    Lutana TAS 7006
    Ph: 0401 300 100
    MERT Apprenticeship Centre
    Email: rosie@mrttas.org.au
    Dear Rosie,
    Horticulture Traineeship
    I am applying for the above position advertised in The Mercury of 19 Feb 2011. I
    work hard and am very willing to learn all the aspects of Horticulture if given the
    chance. I have extensive previous experience in farming but would like to gain a
    qualification.
    Since arriving in Tasmania I have worked as a general labourer on fruit farms and
    restaurants around Hobart. Overall my experience covers OH&S, planting, pruning,
    handling chemicals (including use of PPE), irrigating, thinning & picking, customer
    service, grocery store owner in Kenya and mixed farming. I am quick to learn new
    skills and I am a good team player.
    Attached is my resume giving further details of my work history and skills. I would be
    happy to answer any questions you may have at an interview.
    I look forward to hearing from you soon.
    Yours sincerely
    Ayan Muliba
    24/02/2011

    Order letter
    An order letter is usually written when a company purchases or buys  or orders goods or services from another party. An order letter can also be written by an individual who would like to buy or purchase goods or services. Here is an Order Letter you  might need  when  you order goods and materials.  Do not forget to clearly state the exact name of the merchandise, the price, and the amount of payment being sent. 

    An example of order letter

     Hello Victor,

    Thank you for your recent purchase from Furniture World. The team are currently working on getting your item dispatched, and it should be with you within 5 working days.

    Order Details
    Order Number: 86675564
    Mellow White Leather Sofa
    Price Inc Delivery: $754
    Payment Method: Credit Card
    Delivery Address:
    8561 Honey Pioneer Autoroute, Burnt House, Wisconsin, 53091-3064

    Note: Because this is a large item you will need somebody to sign for the delivery upon arrival and to grant the drivers access to the property in order to position it somewhere convenient.

    If you should have any problems or queries about this order please contact customer support on (534) 872-9133, or via email at support@furnitureworld.us

    All the best,
    Furniture World

    Memo Letter
    A short message or record used for internal communication in a business.
    Once the primary form of internal written communication, memorandums (or memos) have declined in use since the introduction of email and other forms of electronic messaging.

    An example of memo letter
    Western Fabrics & Fashions
    Konabari, Gazipur, Dhaka

    Interoffice Memo

    Date            : 15 August, 2014

    To               : All Employees
    From           : Abul Hasnat, Manager
    Reference    : 302/NC

    Subject        : Request To Attend Farewell Ceremony

    This is to inform you all that the farewell ceremony in honour of Mahmudul Hasan, Assistant Manager, is going to be held at 11 a.m. on 25 August 2014. All concerned are requested to attend the ceremony. 








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  • Rabu, 08 Oktober 2014

  • Businness Letter



    1    1. Definition of Businness Letter
    A business letter is a letter written in formal language, usually used when writing from one business organization to another, or for correspondence between such organizations and their customers, clients and other external parties. The overall style of letter will depend on the relationship between the parties concerned. There are many reasons to write a business letter. It could be to request direct information or action from another party, to order supplies from a supplier, to identify a mistake that was committed, to reply directly to a request, to apologize for a wrong or simply to convey goodwill. Even today, the business letter is still very useful because it produces a permanent record, is confidential, formal and delivers persuasive, well-considered messages.
    2    2. The types, The Parts, and the Styles of business Letter
    2.1 Types
    The most important element you need to ensure in any business letter is accuracy. One of the aspects of writing a business letter that requires the most accuracy is knowing which type of business letter you are writing. A number of options are available for those looking to trade in business correspondence, and you will significantly increase your odds for getting a reply if you know the form you need to send.
    ·         Letter of Complaint
    A letter of complaint will almost certainly result in an official response if you approach it from a businesslike perspective. Make the complaint brief, to the point and polite. Politeness pays off regardless of the extent of anger you are actually feeling while composing this type of business letter.
    ·         Resume Cover Letter
    A cover letter that accompanies a resume should revel in its brevity. You should take as little time and as few words as possible to accomplish one task: persuading the reader to anticipate reading your resume. Mention the title of the job for which you are applying, as well or one or two of your strongest selling points.
    ·         Letter of Recommendation
    A recommendation letter allows you to use a few well-chosen words to the effect of letting someone else know how highly you value a third party. Resist the temptation to go overboard; approach your recommendation in a straightforward manner that still allows you to get the point across.
    ·         Letter of Resignation
    An official letter of resignation is a business letter that should be fair and tactful. Be wary of burning any bridges that you may need to cross again in the future. Offer a valid reason for your resignation and avoid self-praise.
    ·         Job Applicant Not Hired
    In some cases you may be required to write a business letter that informs a job applicant that he was not chosen for an open position. Offer an opening note of thanks for his time, compliment him on his experience or education and explain that he was just not what the company is looking for at the present time.
    ·         Declining Dinner Invitation
    Declining a dinner invitation is a topic for a business letter that, if not done tactfully, may result in a social disadvantage. Extend your appreciation for the invitation and mention that you already have an engagement for that date. Do not go into detail about what the engagement is.
    ·         Reception of Gift
    It is very polite to return a formal business response letting someone know that you have received her gift. Extend a personalized thanks to let her know that you are exactly aware of the contents of the gift. If possible, it is a good idea to include a sentiment suggesting that you have put the gift to use.
    ·         Notification of Error
    When sending a business letter that lets the receiving party know that an error has been corrected, it is good business sense to include a copy of the error in question if there is paperwork evidence of it. Make the offer of additional copies of material involved in the error if necessary
    ·         Thanks for Job Recommendation
    A letter of thanks for a party that helped you get a job should be professional and courteous. Above all else, avoid the temptation to go overboard in offering your thanks. Be aware that your skills also helped you land the job and it was likely not handed to you as a result of the third party.
    ·         Information Request
    A business letter that requests information should make the request specific and perfectly understandable. It is also a good idea to state the reason for the information request. Extend advance appreciation for the expected cooperation of the recipient.
    2.2  Parts
    Ø  Letterhead
    Companies usually use printed paper where heading or letterhead is specially designed at the top of the sheet. It bears all the necessary information about the organisation’s identity.
    Ø  The date of the letter
    Date of writing. The month should be fully spelled out and the year written with all four digits October 12, 2005 (12 October 2005 – UK style). The date is aligned with the return address. The number of the date is pronounced as an ordinal figure, though the endings stndrdth, are often omitted in writing. The article before the number of the day is pronounced but not written. In the body of the letter, however, the article is written when the name of the month is not mentioned with the day.
    Ø  The Inside Address
    In a business or formal letter you should give the address of the recipient after your own address. Include the recipient’s name, company, address and postal code. Add job title if appropriate. Separate the recipient’s name and title with a comma. Double check that you have the correct spelling of the recipient ‘s name. The Inside Address is always on the left margin. If an 8 1/2″ x 11″ paper is folded in thirds to fit in a standard 9″ business envelope, the inside address can appear through the window in the envelope.
    Ø  The Greeting / Salutation
    Also called the salutation. The type of salutation depends on your relationship with the recipient. It normally begins with the word “Dear” and always includes the person’s last name. Use every resource possible to address your letter to an actual person. If you do not know the name or the sex of of your reciever address it to Dear Madam/Sir (or Dear Sales Manager or Dear Human Resources Director). As a general rule the greeting in a business letter ends in a colon (US style). It is also acceptable to use a comma (UK style).
    Ø  The Subject Line (optional)
    Its inclusion can help the recipient in dealing successfully with the aims of your letter. Normally the subject sentence is preceded with the word Subject: or Re: Subject line may be emphasized by underlining, using bold font, or all captial letters. It is usually placed one line below the greeting but alternatively can be located directly after the “inside address,” before the “greeting.”
    Ø  The Body Paragraphs
    The body is where you explain why you’re writing. It’s the main part of the business letter. Make sure the receiver knows who you are and why you are writing but try to avoid starting with “I”. Use a new paragraph when you wish to introduce a new idea or element into your letter. Depending on the letter style you choose, paragraphs may be indented. Regardless of format, skip a line between paragraphs.
    Ø  The Complimentary Close
    This short, polite closing ends always with a comma. It is either at the left margin or its left edge is in the center, depending on the Business Letter Style that you use. It begins at the same column the heading does. The traditional rule of etiquette in Britain is that a formal letter starting “Dear Sir or Madam” must end “Yours faithfully”, while a letter starting “Dear ” must end “Yours sincerely”. (Note: the second word of the closing is NOT capitalized).
    Ø  Signature and Writer’s identification
    The signature is the last part of the letter. You should sign your first and last names. The signature line may include a second line for a title, if appropriate. The signature should start directly above the first letter of the signature line in the space between the close and the signature line. Use blue or black ink.
    Ø  Initials, Enclosures, Copies
    Initials are to be included if someone other than the writer types the letter. If you include other material in the letter, put ‘Enclosure’, ‘Enc.’, or ‘ Encs. ‘, as appropriate, two lines below the last entry. cc means a copy or copies are sent to someone else.
    2.3  Styles
    >  Block Style
    >  Semi Block Style
    >  Full Block Style
    >  Indented Style
    >  Simplified
    >  Hanging Indentation Style
      3.    Example of business letter
    3519 Front Street
    Mount Celebres, CA 65286 
    October 5, 2004
    Ms. Betty Johnson
    Accounts Payable
    The Cooking Store
    765 Berliner Plaza
    Industrial Point, CA 68534 
    Dear Ms. Johnson:
    It has come to my attention that your company, The Cooking Store has been late with paying their invoices for the past three months. 
    In order to encourage our customers to pay for their invoices before the due date, we have implemented a discount model where we'll give you 2% off your invoice if you pay us within 10 days of receiving the invoice. 
    I hope that everything is going well for you and your company. You are one of our biggest customers, and we appreciate your business. If you have any questions, feel free to contact me at (555) 555-5555.

    Sincerely, 
    Signature
     
    Bob Powers
    Accounts Receivable
    Source :
  • Jumat, 20 Juni 2014

  • Ulasan Debat Capres & Cawapres Putaran Pertama

    https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgNs3-dvP0_7JhRKiTaXLScHvXwDsd-mJxAS6v9WgG_hB4P3r8wB4cCax9HPwvlM-i4RDFzUGtSqFTKpflYQHwlaHgLqi_BeIT9PBZMphDQOvC-Yrwfb1c1FVZY2s1C7ETK31bFbpYdHo0/s1600/ilustrasi-infografis-capres-140606-andri+(1).jpg


    Pada Debat Capres dan Cawapres putaran pertama ini mempertemukan Capres dan Cawapres no.urut 1 yaitu Prabowo Subianto dan Hatta Rajasa dengan capres dan cawapres no.urut 2 yaitu Joko Widodo dan Jusuf Kalla yang mengangkat tema “Pembangunan Demokrasi, Pemerintahan yang Bersih, dan Kepastian Hukum”. Debat Capres dan Cawapres bertujuan agar seluruh bangsa Indonesia mengenal dan mengetahui visi dan misi dari calon presiden dan calon wakil presiden yang akan terpilih untuk memimpin bangsa ini untuk 5 tahun kedepan.
    Menurut pendapat saya mengenai debat capres dan cawapres putaran pertama ini, sangat bagus sekali, karena dapat membantu masyarakat untuk lebih mengenal sifat, dan karakter dari seorang calon pemimpin negara. Pada debat ini kedua pasang Capres dan Cawapres memiliki visi dan misi yang hampir sama yaitu untuk kemajuan negara Indonesia.
    Tetapi sangat disayangkan saat penyampaian visi dan misi kedua pasang Capres dan Cawapres masih terlihat terbata–bata, dan juga terlalu terburu-buru dalam menanggapi pertanyaan yang diajukan.  Mungkin karena canggung, atau kurangnya persiapan dalam menghadapi debat ini. Saya memaklumi hal tersebut, karena acara seperti ini baru pertama kali diadakan di indonesia dalam rangka Pemilihan Umum Presiden dan Wakil Presiden. Sehingga pesan yang disampaikan dalam debat pun kurang dapat dipahami oleh orang yang awam dalam hal politik sehingga kurang optimal. Pada Debat Capres dan Cawapres kali ini pun terkesan adu visi dan misi dari masing-masing pasangan Capres dan Cawapres, dan terkesan saling menjatuhkan, tidak seharusnya sebagai calon pemimpin negara bersikap seperti itu.
    Saya sebagai warga Indonesia yang bertanggung jawab berusaha untuk tidak menjatuhkan maupun meng-agungkan kandidat capres dan cawapres, dari pembahasan diatas masing-masing dari kita dapat menilai mana yang baik dan yang lebih baik. Mudah-mudahan pada tahun 2014 ini seluruh warga Indonesia dapat memanfaatkan hak suara mereka dengan sepenuhnya tanpa ada golongan putih, sehingga “bismillahirahmanirahim” Indonesia dapat bangkit dan lebih bangkit lagi dari sebelumnya dan di segani oleh negara-negara tetangga demi kesejahteraan warga Republik Indonesia yang sangat kita cintai ini.
    Demikian ulasan yang dapat saya utarakan dari debat capres dan cawapres 2014 putaran pertama.

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