Senin, 03 November 2014

  • Inquiry Letter




    Inquiry Letter
    Inquiry Letter is a letter written to request information and/or ascertain its authenticity. A letter of inquiry deals with various matters like job vacancies, funding, grants, scholarships, projects, sales, pre-proposals and others. The term is common in various business setups as it implies fund request or pre-proposal information. Owing to this usage, the term may be considered exclusive to these setups alone. But that is not the case, to this effect the below definition offers a justified meaning.
    Inquiry Letter Definition
    A document requesting information sent on behalf of an individual or an organisation for their own respective purposes, which can be mutually beneficial to the recipient and the sender.
    The term ‘Inquiry’ is same as ‘Enquiry’. The former is more commonly used in U.S. and the latter one is more common in U.K. There are some other terms which represent the letters; these are Letter of Intent, Letter of Interest, Query letter, Prospecting Letter, Pre-proposal Letter and Concept Paper. The term ‘Cover Letter’, ‘Business Letter’, ‘Request Letter’ and ‘Sales Letter’ is also applied to an inquiry letter especially when the objective is same as that of letter for inquiry.
    A letter of inquiry serves to facilitate business operations and satisfaction of the sender. Inquiry letters remove any misunderstanding and are time savers, especially when two parties want to reach an understanding. The communication towards this effect resolves the issue without any delay. With relation to it being a ‘Pre-proposal letter’, the inquiry letter is also termed as a ‘Condensed Version of a Proposal’. It is the outcome of the purpose of the letter which highlights the points of a proposal instead of a full-fledged proposal.
    On an individual’s basis, these letters are sent to companies that are willing to hire but haven't advertised job openings. It can also be a letter addressed to editor in-charge of a publication proposing certain literary work. It can be a letter from a student who is vying for a seat in a college or a business that provides an internship. So, the objective of an enquiry letter is same but its projections and audiences are different. Same goes for its method of delivery, it can be sent via paper mail or electronic mail.




    An example of inquiry letter
    May 30, 2012
    First name, Last name
    My address
    City, State Zip
    Place
    Address
    City, State Zip
    Salutation/Greeting:
    Introduction: Include your name, where you’re from, why you’re writing it (PURPOSE)
    At least 3 sentences
    Explanation before you give them personal information. Ask a question if necessary.
    At least 3 sentences.
    Explain why you’re asking for more information… Also asked about freshmen and college courses
    Ask for information:
    1) To send
    2) A website/publications
    3) To set up a meeting to discuss\

    Thank you for your time. I look forward to your response/hearing from you soon. If you have any questions, please contact me at wilhalme@email.arizona.edu or on my cell phone (520) 555-0549.
    Closure (Sincerely),
    Deanna Wilhalme
    Mills HS Student

    Complaint Letter
    A Complaint Letter is a type of letter written to address any type wrong doing, offence, grievance, resentment arising out of a product, service etc. Complaint Letters are used to raise your concerns about unfair things and seek a productive outcome. They are also used to vent out your pent up emotions arising out of your suffering or bad experience. It is a fundamental right and duty of a citizen to seek justice arising out of any injustice, which is initiated by a Complaint. Complaint letters then, become your First Step towards your Consumer Rights. They inspire other hassled consumers, influence the concerned authorities towards taking proper action and make the defaulters more liable, responsible and responsive. This is because unresponsive behaviour of the offender is liable to a Punishable Court Proceeding or an Expensive Lawsuit.
    Writing complaints letters is an essential responsibility of the victim whilst seeking positive outcomes. Complaint Letter writing is not only a pre-warning for the offender but also a chance for them to rectify their act in time. These letters are not just meant for defective products, service they can also be written towards any injustice happening in the society, like ‘Smoking in Public’, ‘Misuse of Water by any Person or an Organisation’ and any issue happening in society which needs to be addressed.
    Anyone can complaint through letter if there is a legitimate reason. Anyone can write a letter to the administration regarding the pollution, water supply, traffic problems, shortage of electricity etc. You don’t need to be a lawyers or an influential person. All you need to do is to learn to write a complaint letter in an appropriate manner with all the relevant information included. In the matter contained here, you will get all the tips to write a complaint letter.
    Types of Complaint Letters
    Complaint letters are of different types and different reasons and depending upon that they can be categorised accordingly.
    Depending on the level of an organisation or an individual these can be:
    1.      Personal Complaint Letters - When a letter is written at a personal level by an individual it is called as Personal Complaint Letter. These are written by consumers to get refund, replace a product etc.  These are also written for grievances’ regarding a service or any issue affecting the individual or society at large.
    2.      Professional Complaint Letters - When a letter is written on behalf of an organisation it is called known as Professional Complaint Letter. These letters have the backing of an organisation and are mostly related to professional items and services.

    An example of complaint letter
    Jane Brown
    123 Street

    jane@brown.com.au

    1 January 2013

    Dear Manager
    RE: COMPLAINT ABOUT FAULTY TELEVISION CABINET PURCHASED AT CABINET WORLD ON 15 DECEMBER 2012
    I am unhappy with the quality of a television cabinet I bought at 5 Street on 15 December and I am writing to seek a replacement.
    The cabinet doors do not open and shut properly and the stain on the cabinet is uneven, with one half darker than the other. The cabinet was delivered on 30 December and I noticed this problem as soon as I unpacked it from the box.
    The cabinet  is not of acceptable quality and does not match the sample cabinet I was shown in store. I would like you to replace it with one of the same quality and finish as the sample and arrange for return of the faulty cabinet at no cost.
    I have attached a photocopy of my receipt as proof of purchase.
    I would like to have this problem fixed quickly please. If I do not hear from you within 10 days, I will lodge a formal complaint with Consumer Affairs in my state.
    You can contact me on 1234 5678 during working hours or after hours on 123 456 789 to discuss this matter further.
    Yours sincerely,
    Jane Brown

    Application Letter
    Application Letter is a letter written for a variety of purposes in our day to day activities which can be domestic or professional. It is a liability conferred upon the sender by an authority. In such a liability the sender is expected to explain, inform/pre-inform the authoritative receiver about particular ongoing/upcoming activities, events, process or procedures. It is also a written request when written for assistance, admission, employment, favour, information, permission, service etc. A letter of application is also an accompanying document as and when required. When it does so it is known as Cover Letter. An application letter is largely a formal type of letter as it follows a predefined format which is applicable to most type of application letters.
    Types of Application Letters
    • Application letter for teachers
    • Application letter resume
    • Bursary application letter / application for grant
    • Business application letter
    • Internship application letter / application letter for internship
    • Job application letter / application letter for job
    • Leave application letter
    • Loan application letter
    • School application letter
    • Scholarship application letter / application letter for scholarship
    • Visa application letter
    Often you will come across information that limits the meaning of application letter to that of just a cover letter. But the multipurpose role of application letter makes it meaning broad and in that sense it also a request letter and an inquiry letter. Varied practices across the globe and the prominence of same type of information related to application letter does not let it come across as any other type of letter. For most of us, the internet is the final or ultimate source of information. Search for the term ‘Application Letter’ on the internet and you will come across information which is indecisive.
    Many confirm letter of application as same as a cover letter while some disagree. But the truth is mentioned in the above paragraph. To confine application letter to cover letter is to limit its definition and propagate misunderstanding. Towards this effect, let us go through an example. You want certain holidays from your college and you write a leave application letter to the principal. This letter is an application of request. Similarly, when you need to get a new account passbook issued from the bank you are requested to write a letter. When you want a loan from a bank, you apply for it by an application letter. These and many more point out to the varied uses of letter of application.

    An example of application letter
    Mr Ayan Muliba
    123 Mona Road
    Lutana TAS 7006
    Ph: 0401 300 100
    MERT Apprenticeship Centre
    Email: rosie@mrttas.org.au
    Dear Rosie,
    Horticulture Traineeship
    I am applying for the above position advertised in The Mercury of 19 Feb 2011. I
    work hard and am very willing to learn all the aspects of Horticulture if given the
    chance. I have extensive previous experience in farming but would like to gain a
    qualification.
    Since arriving in Tasmania I have worked as a general labourer on fruit farms and
    restaurants around Hobart. Overall my experience covers OH&S, planting, pruning,
    handling chemicals (including use of PPE), irrigating, thinning & picking, customer
    service, grocery store owner in Kenya and mixed farming. I am quick to learn new
    skills and I am a good team player.
    Attached is my resume giving further details of my work history and skills. I would be
    happy to answer any questions you may have at an interview.
    I look forward to hearing from you soon.
    Yours sincerely
    Ayan Muliba
    24/02/2011

    Order letter
    An order letter is usually written when a company purchases or buys  or orders goods or services from another party. An order letter can also be written by an individual who would like to buy or purchase goods or services. Here is an Order Letter you  might need  when  you order goods and materials.  Do not forget to clearly state the exact name of the merchandise, the price, and the amount of payment being sent. 

    An example of order letter

     Hello Victor,

    Thank you for your recent purchase from Furniture World. The team are currently working on getting your item dispatched, and it should be with you within 5 working days.

    Order Details
    Order Number: 86675564
    Mellow White Leather Sofa
    Price Inc Delivery: $754
    Payment Method: Credit Card
    Delivery Address:
    8561 Honey Pioneer Autoroute, Burnt House, Wisconsin, 53091-3064

    Note: Because this is a large item you will need somebody to sign for the delivery upon arrival and to grant the drivers access to the property in order to position it somewhere convenient.

    If you should have any problems or queries about this order please contact customer support on (534) 872-9133, or via email at support@furnitureworld.us

    All the best,
    Furniture World

    Memo Letter
    A short message or record used for internal communication in a business.
    Once the primary form of internal written communication, memorandums (or memos) have declined in use since the introduction of email and other forms of electronic messaging.

    An example of memo letter
    Western Fabrics & Fashions
    Konabari, Gazipur, Dhaka

    Interoffice Memo

    Date            : 15 August, 2014

    To               : All Employees
    From           : Abul Hasnat, Manager
    Reference    : 302/NC

    Subject        : Request To Attend Farewell Ceremony

    This is to inform you all that the farewell ceremony in honour of Mahmudul Hasan, Assistant Manager, is going to be held at 11 a.m. on 25 August 2014. All concerned are requested to attend the ceremony. 








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